Elitedias customer reviews
Every review customers have left for Elitedias on Trustpilot, newest first, including the critical ones. Nothing is filtered, and our replies are shown where we answered.
Scores and reviews are collected on Trustpilot.
Showing 1-star reviews only. Show all
- BabyNanaVerified
too long,today just order around…
too long,today just order around 11-12pm... but until now not received
View on TrustpilotReply from Elitedias · 13 Apr 2026
Hi BabyNana, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- Dneashtra Gnearr
DINEASHT STAR 3427355561
DINEASHT STAR 3427355561
View on TrustpilotReply from Elitedias · 13 Apr 2026
Hi Dneashtra, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- customerVerified
I already give money but he dint give…
I already give money but he dint give me the game token
View on TrustpilotReply from Elitedias · 13 Apr 2026
Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- customerVerified
quá lâu
quá lâu. dịch vụ tệ
View on TrustpilotReply from Elitedias · 13 Apr 2026
Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- YOUGOTSERVEDVerified
Paid SGD 35$ and it didn't get the HoK…
Paid SGD 35$ and it didn't get the HoK tokens even after 3hrs.
View on TrustpilotReply from Elitedias · 13 Apr 2026
Hi YOUGOTSERVED, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- customerVerified
diamonds not received
bought mlbb diamonds and not received
View on TrustpilotReply from Elitedias · 13 Apr 2026
Hi there, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- Char MLBB
Scammed??
There's usually no issues when i purchase from elitedias but this time, when i made a purchase for 344 diamonds, the diamonds have not been delivered and the webpage keeps stating that there is a system issue. What makes it even worse is that the admins/ service hotline is totally useless, i contacted them through both Whatsapp and Telegram, the admin from Whatsapp literally just stopped replying me halfway and the telegram admin told me that they are now processing all the 'stucked' orders. It has literally been 30 mins, what even happened to their promise of delivering diamonds instantly...
View on TrustpilotReply from Elitedias · 13 Apr 2026
Hi Char, we understand the frustration, but the double recharge/bonus diamonds are a promotion run by the game publisher (Moonton), not by us. We deliver the exact base diamond amount as listed on the product page. Whether bonus diamonds apply depends on your account's eligibility with the publisher. If you've purchased that denomination before from any platform, the first-purchase bonus won't apply again. If you believe there's a genuine discrepancy with your order, please contact us at t.me/elitedias_bot or wa.link/elitedias with your order ID and we will verify.
- customerVerified
I topped up the 257 dia for 5.70 but…
I topped up the 257 dia for 5.70 but only got 234 dia m, if you wan i can show you the screenshot
View on TrustpilotReply from Elitedias · 5 Aug 2024
Dear Zhi Kai, This is why sometimes it is helpful to read description of the product that’s put in place right before the checkout button. In order for you to qualify for the recharge event, you’ll need to buy the 344 diamonds package. 257 is insufficient because only 234 of those diamonds are considered for the recharge event as they only consider basic diamonds. To prove that you received 257 diamonds, head to settings, select records, you’ll see +234 and +23 diamonds. I hope this explanation helps With regards Team Elitedias
- customerVerified
Haven’t received anything.
Haven’t received anything second time trying to buy diamonds at this place. Don’t recommend!
View on TrustpilotReply from Elitedias · 13 Apr 2026
Hi there, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- ShiuVerified
Incoherent replies and late diamonds
I ordered the $7.60 package for mobile legends diamonds at 4:06pm and only received it a full 5 hours later after trying to contact them from around 5 only to be told 5-10 mins then to go mia without any delivery.
View on TrustpilotReply from Elitedias · 13 Apr 2026
Hi Shiu, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- customerVerified
Didn’t give me the Diamond
Didn’t give me the Diamond
View on TrustpilotReply from Elitedias · 13 Apr 2026
Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- customerVerified
the diamonds takes so long to go in
the diamonds takes so long to go in
View on TrustpilotReply from Elitedias · 13 Apr 2026
Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- customerVerified
my roblox code is cannot use ？
my roblox code is cannot use ？
View on TrustpilotReply from Elitedias · 13 Apr 2026
Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- erwin white
stated there that it would be…
stated there that it would be immediate. kept me waiting for hours now. do you think i have all the time? we have things to do as well & we just wanna game to release our tensions
View on TrustpilotReply from Elitedias · 7 Jun 2024
Hi there Leaving a review does not assist you with getting the diamonds since we do not have any details of your order, please contact us via WhatsApp/Telegram and we would gladly assist you in a timely manner. WhatsApp: https://wa.link/elitedias Telegram: @elitedias_bot With regards Team Elitedias
- customerVerified
I didn’t get the diamonds…
I didn’t get the diamonds…
View on TrustpilotReply from Elitedias · 7 Jun 2024
Hi there Leaving a review does not assist you with getting the diamonds since we do not have any details of your order, please contact us via WhatsApp/Telegram and we would gladly assist you in a timely manner. WhatsApp: https://wa.link/elitedias Telegram: @elitedias_bot With regards Team Elitedias
- customerVerified
it never stated properly
it never stated properly
View on TrustpilotReply from Elitedias · 13 Apr 2026
Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- CCHJ
Gift card code never came
Gift card code never came. Beware scam
View on TrustpilotReply from Elitedias · 31 May 2024
Hi there There are stringent policies behind the purchase of gift cards that we do not reveal so that it does not get abused. If your gift card purchase did not come, it is likely that your transaction is deemed fraudulent and would be eventually refunded after investigations has been done on the transaction itself. If your transaction is from a genuine source and the source of fund is from your own account, you would almost certainly receive your product just like everyone else. With regards Team Elitedias
- customerVerified
游戏内有累积充值奖励
游戏内有累积充值奖励，用了你们的来充值，结果没有计算活动内😕😕
View on TrustpilotReply from Elitedias · 27 May 2024
哈咯， 我们是使用midasbuy来充您的户口， 是官方网站，应该有计算在活动内 我们不用违法的充值方法 请通知我们的WhatsApp https://wa.link/elitedias
- customerVerified
i didnt get full amount?
i didnt get full amount?
View on TrustpilotReply from Elitedias · 24 May 2024
Hi there, Could you elaborate further to let us know what is the issue you’re facing. Based on our records, it did show that you have received the entire purchase With regards Team Elitedias
- customerVerified
Was not credited my payment
Was not credited my payment. Customer service wasn't replying.
View on TrustpilotReply from Elitedias · 13 Apr 2026
Hi there, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.