Elitedias customer reviews
Every review customers have left for Elitedias on Trustpilot, newest first, including the critical ones. Nothing is filtered, and our replies are shown where we answered.
Scores and reviews are collected on Trustpilot.
Showing 1-star reviews only. Show all
- JosephVerified
Wrong package
I did not even select this package, but the transaction opted me for this package after showing me another package. Something is wrong with the website.
View on TrustpilotReply from Elitedias · Abr 13, 2026
Hi Joseph, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- Lord
Why is UPI is not working
Why is UPI is not working? Whats the problem. We don't have any other sources to reacharge
View on TrustpilotReply from Elitedias · Abr 13, 2026
Hi Lord, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- Soubhik Rakshit
I am very sorry
This website was giving him work now i recharged diamond on u website and got no diamond i requested no one use money on this website just Indian
View on TrustpilotReply from Elitedias · Abr 13, 2026
Hi Soubhik, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- YanahVerified
Hi I purchased $14.80 for 716 diamonds…
Hi I purchased $14.80 for 716 diamonds but only received 633 diamonds?
View on TrustpilotReply from Elitedias · Abr 13, 2026
Hi Yanah, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- Imran Hamid
First time top up
First time top up. Did not give me the entire bundle as stated. Spoke to them on whatsapp. Instead of rectifying the error from their own, or paying me back what they short changed me - just simply said "We can only say sorry" Said they didnt know this would happen until it happened to me. Great.
View on TrustpilotReply from Elitedias · Peb 9, 2023
Hi there, I tried to contact you but there wasn't any reply We did not make any mistake, I believe your order was for Tower of Fantasy, I've personally checked and we did not under change you as Dark Crystals were removed for a period of time due to Midasbuy preparing for their upcoming promo I'm not sure if they did compensate you in the end but when we paid for it, we were not charged less but rather than same with our without dark crystals, hope this clarifies
- Bussiness Profile
Bring back upi option request you sir
The diamond service is good but the upi option for Indian mlbb player is not available please fix it
View on TrustpilotReply from Elitedias · Peb 9, 2023
As mentioned previously, we were working to get UPI back I am glad to inform you that UPI option is back but we will review the efficiency of our current provider and evaluate whether it is good enough for us or not
- customerVerified
Diamonds only send half of it
Diamonds only send half of it , the other half was sent later on 2-3 hours. Very disappointing as I had always had smooth transactions with elitedias :(
View on TrustpilotReply from Elitedias · Peb 9, 2023
Hi there, Please be assured that your order was paid for, the delay was on Moonton's end as it was an event and it was a high ticket event, therefore sometimes they do have some delays We apologise for the inconvenience caused on behalf of our upstream providers and Moonton, the publisher of the game
- customerVerified
Did not receive my dias and help did…
Did not receive my dias and help did not reply
View on TrustpilotReply from Elitedias · Peb 9, 2023
Hi there, This is a review platform, if you need help with regards to an order, a review would not be able to help you get help. Please approach our support channels: WhatsApp: https://wa.link/elitedias Telegram: https://t.me/elitedias We will reply you within the business day itself, hope this clarifies
- imanVerified
i didn’t receive my 70 diamonds in the…
i didn’t receive my 70 diamonds in the account
View on TrustpilotReply from Elitedias · Ene 6, 2023
Hi there, We have reached out to you via WhatsApp, we noticed that your order is for 878 diamonds and there wasn’t any order for 70 diamonds The 878 diamonds were sent instantly without any delays, feel free to reach out to us via our social media platforms or contact details available on our website A review isn’t a good way to ask for help as you may have missed our some details that led to the failure of delivery
- customerVerified
diamond still not in my acc
diamond still not in my acc
View on TrustpilotReply from Elitedias · Dis 28, 2022
The package that you have ordered is a pre-order package You will not receive it immediately This was stated in the description and you even had to click on a prompt that shoves the message right in your face that says "Please note that this package is NOT INSTANTLY DELIVERED Delivery time: 30th December between 5PM to 12AM Diamonds are DELIVERED VIA INBOX The diamonds from this package are NOT ELIGIBLE FOR ANY RECHARGE EVENTS I agree and understand, I would like to proceed with XXX diamonds from the MLBB Preorder Beta Package" If you did not see this message, please go back and try to order it again and you'll see it Please contact us via Telegram: https://t.me/elitedias_admin WhatsApp: https://wa.link/elitedias
- customerVerified
over priced dais
over priced dais
View on TrustpilotReply from Elitedias · Dis 23, 2022
Hi there The price of our products are affected by these things: 1) Availability of service [You can purchase from us 24/7] 2) Payment gateway fees [To verify your payment, we have to use a service to verify it automatically] 3) GST, we are absorbing it rather than passing it on to our customers If you think that the price isn't fair, you should not be buying the product and then following up with a 1 Star Review to state that it's too expensive We have also provided cheaper options for customers who are willing to wait Keep a look out for Flash Deals on our Telegram page: https://t.me/elitedias
- Arfan Muhamad
I nvr get the diamond
I nvr get the diamond
View on TrustpilotReply from Elitedias · Dis 13, 2022
Hi Arfan, Please contact us via WhatsApp or any of our social platforms so we can assist you on your issue Trustpilot isn’t a contact platform, it is a review platform. By leaving a 1 Star review with no additional information, we would not be able to help you. WhatsApp: https://wa.link/elitedias Telegram: https://t.me/elitedias_admin EDIT: Hi Arfan We have yet to receive any contact information from you, please do provide us with more information for us to assist you with your order
- SapiVerified
Never receive code
Never receive code
View on TrustpilotReply from Elitedias · Dis 10, 2022
Hi there, if you have received a request to leave a review and if you have not received your Razer Gold Pin, chances are the email has ended up in an uncommon folder such as Spam/Junk or even Promotions If you are using gmail, here's what you can do First, click on the side menu icon located at the top left hand corner, click on "All email", if you can't see it there, click on the side menu icon again and check "Spam" you should see it in one of these categories This is because all Razer Gold orders are automatically delivered unless it is being flagged for review :) Do contact us via: https://wa.link/elitedias to get the best support, leaving a review doesn't really help us facilitate your request and isn't the best support channel
- customerVerified
Very slow response
Very slow response. And did not receive uc completely.
View on TrustpilotReply from Elitedias · Nob 26, 2022
Hi there We have reached out to you via WhatsApp, awaiting your reply :)
- I am legendVerified
I paid for 172 gems but I got 153 only…
I paid for 172 gems but I got 153 only why
View on TrustpilotReply from Elitedias · Nob 20, 2022
Hi there You did receive 172 diamonds Here's how packages in MLBB work, a diamond package comprises of Basic Diamonds and Bonus Diamonds You see that you have received "153" diamonds because only the basic diamonds count towards a recharge event, you can check that you have received 172 diamonds by clicking on Settings and then click on Records You should see 153 + 19, we hope this answers your question Let us know if you have any other issues, feel free to reach out to us via WhatsApp: https://wa.link/elitedias
- CoustomerVerified
Bad experience
Bad experience
View on TrustpilotReply from Elitedias · Nob 15, 2022
Hi there, please reach out to us via WhatsApp: https://wa.link/elitedias We would love to help resolve your bad experience, we noticed that your order has been instantly delivered, wonder why you had a bad experience?
- JianphumeiVerified
Nice
Nice Cause i have experience
View on TrustpilotReply from Elitedias · Nob 14, 2022
Hi there, thank you for your feedback, although it seems like you’ve given the wrong stars, but nonetheless we still appreciate your feedback :)
- customerVerified
bought the twilight pass for ml,but did…
bought the twilight pass for ml,but did not get
View on TrustpilotReply from Elitedias · Nob 12, 2022
Hi there, if you have any issues, feel free to reach out to us via our various messaging platforms, we can't help you out via a reviews platform As there was a maintenance during the off-peak hour, this may have affected the delivery of the product