Avaliações de clientes da Elitedias
Todas as avaliações que os clientes deixaram para a Elitedias no Trustpilot, das mais recentes para as mais antigas, incluindo as críticas. Nada é filtrado, e as nossas respostas aparecem onde respondemos.
Notas e avaliações coletadas no Trustpilot.
Mostrando apenas avaliações de 1 estrelas. Mostrar todas
- customerVerificada
The top up delivery is very slow
The top up delivery is very slow, took a few hours ------------------------- Took your team that "fast" to reply this message from 11/11/2023 till now 13/04/2026. Can see why your top up that fast too LOL!
Ver no TrustpilotResposta da Elitedias · 13 de abr. de 2026
Hi there, we're sorry your experience wasn't up to standard. Most of our orders complete within a minute, though delays can occasionally happen during peak periods or when there are upstream issues with the game publisher. That's not the norm for us and we're always working to improve. If you're still waiting on anything or have unresolved issues, please reach out to us at t.me/elitedias_bot or wa.link/elitedias and we'll get it sorted.
- Muhammad Hasif Bin Muhammad I
Horrible
Horrible, already bought diamonds at 5pm, 7pm not even in, was told to wait a few hrs more. Asked for refund no reply. Scam
Ver no TrustpilotResposta da Elitedias · 13 de abr. de 2026
Hi Muhammad, we understand the frustration, but the double recharge/bonus diamonds are a promotion run by the game publisher (Moonton), not by us. We deliver the exact base diamond amount as listed on the product page. Whether bonus diamonds apply depends on your account's eligibility with the publisher. If you've purchased that denomination before from any platform, the first-purchase bonus won't apply again. If you believe there's a genuine discrepancy with your order, please contact us at t.me/elitedias_bot or wa.link/elitedias with your order ID and we will verify.
- jacky Z
paid my payments but diamonds didn’t…
paid my payments but diamonds didn’t even went to my account even after some time
Ver no TrustpilotResposta da Elitedias · 13 de abr. de 2026
Hi jacky, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- customerVerificada
It took so long for the diamonds to…
It took so long for the diamonds to arrive. After I contacted customer service on WhatsApp the response I get was disrespectful and rude.
Ver no TrustpilotResposta da Elitedias · 13 de abr. de 2026
Hi there, we're sorry your experience wasn't up to standard. Most of our orders complete within a minute, though delays can occasionally happen during peak periods or when there are upstream issues with the game publisher. That's not the norm for us and we're always working to improve. If you're still waiting on anything or have unresolved issues, please reach out to us at t.me/elitedias_bot or wa.link/elitedias and we'll get it sorted.
- customerVerificada
Long waiting time
The top up duration took more then 3-4hours. When they advertise 24/7 instant top up. Also don't do not allow cancellation due to they delay. Customer enquire your services is your duty to fulfil, by telling client due to ur supplier delay that cant achieve the expectation, at least list it on your website. If due to event there might be delay more then 4-5 or 8-10hours or more. For user if you able to read this might consider some other top up platform which alot cheaper then them by 10-12%. With 500-1000 trustable review.
Ver no TrustpilotResposta da Elitedias · 15 de out. de 2023
Hi there, Let us give a brief explanation as to why we are unable to give a refund 1) When you’ve made payment, we have also submitted the order upstream, however due to unforeseen circumstances yesterday, the order was delayed 2) Once we have submitted the order, we are unable to refund it, that’s the policy of game top ups in general, they are all non-refundable
- customerVerificada
didnt get my diamonds after 20 minutes…
didnt get my diamonds after 20 minutes and customer service not replying
Ver no TrustpilotResposta da Elitedias · 15 de out. de 2023
Hi there, If the payment is made correctly and our payment service providers verified it correctly, your order is delivered instantly. In order to keep our prices at reasonable levels, we have to keep our team lean and we can’t afford to have a support team that works 24/7 I can see that for your case, it seems to be payment service provider related
- customerVerificada
Please close the account
Please close the account, my son steal my money to play your game Father of gerardheng2007
Ver no TrustpilotResposta da Elitedias · 13 de abr. de 2026
Hi there, we take these claims seriously, but we can't investigate specific orders through Trustpilot. If you genuinely experienced an issue, please contact us at t.me/elitedias_bot or wa.link/elitedias with your order ID and we'll look into it. We keep full records of every transaction and delivery, so if something went wrong on our end we will make it right.
- Cai Chen
No $5 for razer gold
I bought a $25 "The Ultimate Gaming & Bites eGift Card" from Amazon, and the options were only $10, $20, $50, and $100. what am I going to do with the $5 left??
Ver no TrustpilotResposta da Elitedias · 13 de abr. de 2026
Hi Cai, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- kai
not a immediate top up and i still…
not a immediate top up and i still havent received what i paid for where my money go they said they got the money and my top ups havent arrived issa scam istg gimme back my money
Ver no TrustpilotResposta da Elitedias · 13 de abr. de 2026
Hi kai, we take these claims seriously, but we can't investigate specific orders through Trustpilot. If you genuinely experienced an issue, please contact us at t.me/elitedias_bot or wa.link/elitedias with your order ID and we'll look into it. We keep full records of every transaction and delivery, so if something went wrong on our end we will make it right.
- suraj thapaVerificada
Fake
I haven’t received my diamonds
Ver no TrustpilotResposta da Elitedias · 20 de jul. de 2023
Hi there, We apologise, we are not sure why you're sent a review request when you do not have a completed order with us
- customerVerificada
There is no option to purchase in India.
There is no option to purchase in India. I contacted you in the Whatsapp and asked about how to recharge and you guys suggested to recharge using mast visa card but I don't see any option to recharge using card.
Ver no TrustpilotResposta da Elitedias · 20 de jul. de 2023
Hi there, We apologise, we are not sure why you're sent a review request when you do not have a completed order with us
- customerVerificada
I have not received my diamond.
I have not received my diamond.
Ver no TrustpilotResposta da Elitedias · 20 de jul. de 2023
Hi there, We have reached out to you to address your concerns, but there were no response, please do reach out to us if you need any help instead of leaving a 1 Star Review Your issue has probably been addressed before the review itself has been posted With regards, Jordan Elitedias
- customerVerificada
I bought it but didnt get the code for…
I bought it but didnt get the code for razer gold, waste of 10 dollars
Ver no TrustpilotResposta da Elitedias · 20 de jul. de 2023
Hi there, We have reached out to you to address your concerns, but there were no response, please do reach out to us if you need any help instead of leaving a 1 Star Review Your issue has probably been addressed before the review itself has been posted With regards, Jordan Elitedias
- ElsonVerificada
Long wait time
I have been waiting for 3 hours for my diamonds to be sent and it still has not come in yet
Ver no TrustpilotResposta da Elitedias · 20 de jul. de 2023
Hi there, We have reached out to you to address your concerns, but there were no response, please do reach out to us if you need any help instead of leaving a 1 Star Review Your issue has probably been addressed before the review itself has been posted With regards, Jordan Elitedias
- customerVerificada
i cnt find my product code
i cnt find my product code
Ver no TrustpilotResposta da Elitedias · 20 de jun. de 2023
Hi there The product code is sent to your email, please look for it in the Primary, Update as well as the Junk folders Do contact us if you have yet to receive it :) With regards, Jordan Elitedias
- InfinityXVerificada
Buy i buy 3000 why i never receive
Buy i buy 3000 why i never receive
Ver no TrustpilotResposta da Elitedias · 18 de jun. de 2023
As stated at the product page, this product is only delivered to your in-game mailbox on Friday of the week of your order, you have also agreed to the condition before the purchase of the product
- Eve :PVerificada
very bad cuz annoying notifications and…
very bad cuz annoying notifications and useless web server
Ver no TrustpilotResposta da Elitedias · 30 de mai. de 2023
Hi Everette, Please do let us know how we can improve, I don't think this warrants for a 1 star review that has no relevance With regards Jordan Elitedias
- Aljon
Not yet try but
Not yet try but . Rate agad ?
Ver no TrustpilotResposta da Elitedias · 13 de abr. de 2026
Hi Aljon, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- Locey
I can't recharge through UPI
I can't recharge through UPI
Ver no TrustpilotResposta da Elitedias · 31 de mar. de 2023
Hi there, The payment gateway that we used for UPI is currently undergoing restructuring and therefore is unstable and unfit for what we need, we will be evaluating better options In the meantime, you can use your credit cards to purchase Cheers Jordan Elitedias
- customerVerificada
i dint receive my order
i dint receive my order
Ver no TrustpilotResposta da Elitedias · 31 de mar. de 2023
Hi there, If you've received an email asking for a review, that means that the order has been completed, this typically means that the email has been sent out, you'll have to check all your email folders as sometimes our emails fall into the "Updates" folder instead of the "Primary" folder, it may sometime be added to the "Spam" folder as well so the best way to search for the code is: 1) Click on "All emalil", if it's not there 2) Click on "Spam", you should be able to find your code in either one of the folders Cheers Jordan Elitedias