Elitedias customer reviews
Every review customers have left for Elitedias on Trustpilot, newest first, including the critical ones. Nothing is filtered, and our replies are shown where we answered.
Scores and reviews are collected on Trustpilot.
Showing 1-star reviews only. Show all
- customerVerified
I spend $111.40 for 8945 valorant…
I spend $111.40 for 8945 valorant points but only receive 1975
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- Jackson Lim
Sometimes payment done but diamond…
Sometimes payment done but diamond never received 👎🏻👎🏻👎🏻
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi Jackson, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- customerVerified
never get dia
never get dia
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- customerVerified
Slow respond
Slow respond
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, we're sorry your experience wasn't up to standard. Most of our orders complete within a minute, though delays can occasionally happen during peak periods or when there are upstream issues with the game publisher. That's not the norm for us and we're always working to improve. If you're still waiting on anything or have unresolved issues, please reach out to us at t.me/elitedias_bot or wa.link/elitedias and we'll get it sorted.
- customerVerified
I buy razer pins but he don't deliver…
I buy razer pins but he don't deliver yet
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- kira
Always have bugs or system down>.< I…
Always have bugs or system down>.< I really don't recommend to buy from here
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi kira, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- customerVerified
it didn't even work
it didn't even work
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- Annie Chan
Purchase the Daily Crystal Package 3
Purchase the Daily Crystal Package 3 but did not receive the crystals. PM telegram admin and there’s no response from them.
View on TrustpilotReply from Elitedias · Feb 9, 2024
Hi there, are you able to drop us another message on telegram? Our admin might have missed it.
- customerVerified
Scam alert!
Someone used my email, scam Update - Maybe add an email confirmation mechanism
View on TrustpilotReply from Elitedias · Jan 14, 2024
Hi there, You're not being scammed for anything. Someone mistyped your email so their receipt went to you, it's a delivery receipt and not a receipt that is asking you to make payment With regards Team Elitedias
- Jiado-KunVerified
The diamonds did not come in.
The diamonds did not come in.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi Jiado-Kun, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- customerVerified
slow as hell
slow as hell
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, we're sorry your experience wasn't up to standard. Most of our orders complete within a minute, though delays can occasionally happen during peak periods or when there are upstream issues with the game publisher. That's not the norm for us and we're always working to improve. If you're still waiting on anything or have unresolved issues, please reach out to us at t.me/elitedias_bot or wa.link/elitedias and we'll get it sorted.
- customerVerified
Ghost order
I received an invoice for a transaction I never made. When I asked for the order details, Elitedias did not reply but instead asked me to give a review. If they don't reply by next week I'm filing a police report
View on TrustpilotReply from Elitedias · Jan 6, 2024
Hi Jadon As explained via email, one of our customers have forgotten to add suffixes in their email and the email got directed to you instead. Rest assured that you’re not charged for the order and it’s purely misunderstanding. We hope you could remove this review Cheers Team Elitedias
- tem ray
Diamond price is damned so high
Diamond price is damned so high
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi tem, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- customerVerified
took very long to deliver 4hours
took very long to deliver 4hours
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, we're sorry your experience wasn't up to standard. Most of our orders complete within a minute, though delays can occasionally happen during peak periods or when there are upstream issues with the game publisher. That's not the norm for us and we're always working to improve. If you're still waiting on anything or have unresolved issues, please reach out to us at t.me/elitedias_bot or wa.link/elitedias and we'll get it sorted.
- hv20Verified
Horrible service
Horrible service, late reply is always expected (2hrs and more)
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi hv20, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- customerVerified
No gmail feedback on my second payment…
No gmail feedback on my second payment of diamond
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- Mohd nazrolVerified
Your customer service too bad
Your customer service too bad . What i like is the price cheap from the others ,but if there any problem andni chat at whatsapp ,even i know already what time this elitedias open . Customer service very poor .
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi Mohd, we're sorry your experience wasn't up to standard. Most of our orders complete within a minute, though delays can occasionally happen during peak periods or when there are upstream issues with the game publisher. That's not the norm for us and we're always working to improve. If you're still waiting on anything or have unresolved issues, please reach out to us at t.me/elitedias_bot or wa.link/elitedias and we'll get it sorted.
- BradenVerified
The changes on quantity of color…
The changes on quantity of color diamonds purchased was a bit disappointed Should have 15% discount on color diamonds purchased by loyalty customers
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi loyalty, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- toogoodlol k
took so long to get the diamonds i…
took so long to get the diamonds i thought i got scammed a person was very rude and js said that it was my problem
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi toogoodlol, we understand the frustration, but the double recharge/bonus diamonds are a promotion run by the game publisher (Moonton), not by us. We deliver the exact base diamond amount as listed on the product page. Whether bonus diamonds apply depends on your account's eligibility with the publisher. If you've purchased that denomination before from any platform, the first-purchase bonus won't apply again. If you believe there's a genuine discrepancy with your order, please contact us at t.me/elitedias_bot or wa.link/elitedias with your order ID and we will verify.
- customerVerified
The top up delivery is very slow
The top up delivery is very slow, took a few hours ------------------------- Took your team that "fast" to reply this message from 11/11/2023 till now 13/04/2026. Can see why your top up that fast too LOL!
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, we're sorry your experience wasn't up to standard. Most of our orders complete within a minute, though delays can occasionally happen during peak periods or when there are upstream issues with the game publisher. That's not the norm for us and we're always working to improve. If you're still waiting on anything or have unresolved issues, please reach out to us at t.me/elitedias_bot or wa.link/elitedias and we'll get it sorted.