Elitedias customer reviews
Every review customers have left for Elitedias on Trustpilot, newest first, including the critical ones. Nothing is filtered, and our replies are shown where we answered.
Scores and reviews are collected on Trustpilot.
Showing 2-star reviews only. Show all
- JakeCY
Price and Pay Details Not Tally
Wanted to order Wuthering Wave 3880 package, the price shown RM196.57 but the payment become RM1990.65 when need to pay. Scary and made me stop it
View on TrustpilotReply from Elitedias · Oct 3, 2025
This issue has been rectified, it is just a visual error, when you click on pay, you don't see this number.
- customerVerified
i didn't receive my serial number and…
i didn't receive my serial number and my pin for call of duty mobile
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- CustomerVerified
Top up period too long
Top up waiting period took more than an hour, had to keep chasing operators for it and replies were slow.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi Customer, we're sorry your experience wasn't up to standard. Most of our orders complete within a minute, though delays can occasionally happen during peak periods or when there are upstream issues with the game publisher. That's not the norm for us and we're always working to improve. If you're still waiting on anything or have unresolved issues, please reach out to us at t.me/elitedias_bot or wa.link/elitedias and we'll get it sorted.
- customerVerified
slow response and not instant
it is cheaper than buying in game but it is not instant top up as advertised, and they respond to messages on whatsapp very slow.
View on TrustpilotReply from Elitedias · May 12, 2025
We understand your frustration with the top-up process and the response time on WhatsApp. We strive to provide a smooth and efficient experience for our customers. We appreciate your feedback and will use it to improve our services. There were some technical issues that occured in the night which led to the delay in delivery. A usual order will always be delivered instantly. We sincerely apologies for any inconvenience caused
- customerVerified
i don't get my 165 diamond i already…
i don't get my 165 diamond i already buy it
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- customerVerified
First time but not double recharge
First time but not double recharge
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, the double recharge bonus is a promotion by the game publisher, not by us. We deliver the base diamond amount as listed. Whether you get bonus diamonds depends entirely on your account's eligibility with the publisher. If you've already purchased that denomination before (from any seller), the first-purchase bonus won't apply again. This is how the publisher's promotion works and it's not something we have control over.
- yeezheVerified
sometimes is so slow
sometimes is so slow
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi yeezhe, we're sorry your experience wasn't up to standard. Most of our orders complete within a minute, though delays can occasionally happen during peak periods or when there are upstream issues with the game publisher. That's not the norm for us and we're always working to improve. If you're still waiting on anything or have unresolved issues, please reach out to us at t.me/elitedias_bot or wa.link/elitedias and we'll get it sorted.
- HaadiVerified
Saya sangat berpuas hati apps ne sangat…
Saya sangat berpuas hati apps ne sangat mudah dan cepat.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi Haadi, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- customerVerified
Used to be fast and immediate replies…
Used to be fast and immediate replies when my Diamonds for mobile legends did not load now no responses and all through inquires through AI bots
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, we're sorry your experience wasn't up to standard. Most of our orders complete within a minute, though delays can occasionally happen during peak periods or when there are upstream issues with the game publisher. That's not the norm for us and we're always working to improve. If you're still waiting on anything or have unresolved issues, please reach out to us at t.me/elitedias_bot or wa.link/elitedias and we'll get it sorted.
- customerVerified
Reponse is so slow
Reponse is so slow. I have yet to receive my diamonds. I don't even think telebot is working at all.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- customerVerified
A new update on elitedias then my purchase started to have problem.
I contacted a week ago they told me my account is not a mobile legends account but I have been buying with this account for a few years now and is it when you guys have an update my purchase then have problem. This happened recently..
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- Greg Tomson
Some (not all) diamonds are on cheaper…
Some (not all) diamonds are on cheaper side and delivery has been instant for me so far. However, customer service is non-existent regardless of which channel (Telegram, WhatsApp, email) as nobody will reply you. Maybe okay to purchase low amount. Spend big amount at your own risk.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi Greg, we're sorry your experience wasn't up to standard. Most of our orders complete within a minute, though delays can occasionally happen during peak periods or when there are upstream issues with the game publisher. That's not the norm for us and we're always working to improve. If you're still waiting on anything or have unresolved issues, please reach out to us at t.me/elitedias_bot or wa.link/elitedias and we'll get it sorted.
- maxVerified
havent received my second order and…
havent received my second order and awaiting reply
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi max, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- customerVerified
my diamonds didnt get delivered
my diamonds didnt get delivered
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- loyal customerVerified
After you buy something
After you buy something, you cannot buy again. The tahnk you page doesn't redirect back. You have to go back to home page and reenters your UID again and again and again. Horrible UX.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi loyal, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- customerVerified
Speed of delivering commodity
the speed of delivering things are too slow, nearly everytime need to wait several hours and need to contact with the manual customer service to sort this out, because the robot behind it sometimes does not do the order
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, we're sorry your experience wasn't up to standard. Most of our orders complete within a minute, though delays can occasionally happen during peak periods or when there are upstream issues with the game publisher. That's not the norm for us and we're always working to improve. If you're still waiting on anything or have unresolved issues, please reach out to us at t.me/elitedias_bot or wa.link/elitedias and we'll get it sorted.
- customerVerified
Slow response & slow delivery
Slow response & slow delive
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, we're sorry your experience wasn't up to standard. Most of our orders complete within a minute, though delays can occasionally happen during peak periods or when there are upstream issues with the game publisher. That's not the norm for us and we're always working to improve. If you're still waiting on anything or have unresolved issues, please reach out to us at t.me/elitedias_bot or wa.link/elitedias and we'll get it sorted.
- Killer_Jaguar_ Golden Jaguar
API always down on recharge event
They sell cheap ml diamonds but whenever there is a recharge event, their API is always down. Which will make me recharge from other website.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi Killer_Jaguar_, the double recharge bonus is a promotion by the game publisher, not by us. We deliver the base diamond amount as listed. Whether you get bonus diamonds depends entirely on your account's eligibility with the publisher. If you've already purchased that denomination before (from any seller), the first-purchase bonus won't apply again. This is how the publisher's promotion works and it's not something we have control over.
- customerVerified
API Issues
I've been noticing API issues that causes the services to go down whenever there's a recharge event happening.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, the double recharge bonus is a promotion by the game publisher, not by us. We deliver the base diamond amount as listed. Whether you get bonus diamonds depends entirely on your account's eligibility with the publisher. If you've already purchased that denomination before (from any seller), the first-purchase bonus won't apply again. This is how the publisher's promotion works and it's not something we have control over.
- NazmeeVerified
the customers support number takes a…
the customers support number takes a long time to reply regarding my issue.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi Nazmee, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.