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Elitedias customer reviews

Every review customers have left for Elitedias on Trustpilot, newest first, including the critical ones. Nothing is filtered, and our replies are shown where we answered.

4.2TrustScore from 2,235 reviews
51,85441123582331178

Scores and reviews are collected on Trustpilot.

Showing 1-star reviews only. Show all

  • Sajjad Ali

    Bull shit customer service standard

    CODM CP requires UID verification, my verification says invalid, went to the whatsapp support, sent 2 images, 1 of my account uid in the game itself, and 1 of the error message, Reply gotten was no images were received, i sent them 3 times. Proceeded to explain the issue and the error message, reply was that i keyed in the wrong UID. Explained that there is only 1 UID in the game, and i provided my UID to check, no response for 5 minutes, so i chatted again, and reply given was, "what order ID do you have? ill take a look" , The conversation was resetted by a robot who claims to be human. In the end, was informed that CODM Garena SG was actually not available and for sale. BUT WAIT, its active on the website, so i chatted them after some time again, and they said it was available. Wasted 45 minutes of my time, what a bunch of morons. I have screenshots of the conversation, will spread it around.

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  • خدمات العاب DZ

    Prices are high for Free Fire Middle…

    Prices are high for Free Fire Middle East.

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  • lim jarren

    i paid for my purchase but to no avail…

    i paid for my purchase but to no avail do help if possible refund thanks

    Reply from Elitedias · Apr 13, 2026

    Hey Lim, unfortunately we can't look into orders or process refunds through Trustpilot reviews. Please reach out to us directly at t.me/elitedias_bot or wa.link/elitedias so we can check your order and sort this out for you. We typically respond within minutes, but do give us some time to properly look into your case.

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  • Shaun moo

    I made two payments and did not receive…

    I made two payments and did not receive my diamonds. The team claims it's a bank issue and it's been more than 6 hours since I have have been given anything. Gg

    Reply from Elitedias · Apr 13, 2026

    Hey Shaun, we're sorry to hear about this. That said, we can't investigate payment issues through Trustpilot. If your payment went through but you didn't receive your diamonds, please contact us at t.me/elitedias_bot or wa.link/elitedias with your order details and we'll look into it. We do need a bit of time to verify transactions on our end, but our team is responsive and will get back to you as soon as we can.

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  • Rodneybong Ejares

    Lala nyo namn dalawang beses ako na…

    Lala nyo namn dalawang beses ako na scam sa double dias laki pa ng tubo 18pesos sa 150 dias 168pa nabayad ko kala ko double e bigay un pala 150dias lang hays kadismaya scammer pano to e report para mabawasan ma scam nila

    Reply from Elitedias · Apr 13, 2026

    Hi Rodneybong, the double recharge bonus is a promotion run by Moonton (the game publisher), not by us. We only deliver the base diamond amount. Whether you receive bonus diamonds depends on your account's eligibility with Moonton. If you've already purchased that denomination before from any seller, the bonus won't apply again. We understand the confusion, but this isn't something we control. For any order concerns, please contact us at t.me/elitedias_bot or wa.link/elitedias.

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  • mr.raccoon

    Bad Customer Service

    Order took more than 20 minutes to complete. When contacted, the bot just spams order will take 3-5 minutes.

    Reply from Elitedias · Apr 13, 2026

    Hey, we're sorry your order took longer than usual. Most orders go through in under a minute, but delays can happen during peak hours or when there are upstream issues with the game publisher. 20 minutes isn't the norm for us. That said, if you ever run into delays again, please reach out to us at t.me/elitedias_bot or wa.link/elitedias so a human agent can look into it directly.

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  • Jerome Ola

    fake the double recharge

    fake the double recharge

    Reply from Elitedias · Apr 13, 2026

    Hi Jerome, the double recharge is a Moonton promotion, not ours. We deliver the base diamond amount as listed. Whether you get bonus diamonds depends entirely on your account's eligibility with Moonton. If you've purchased that denomination before from any seller, the first-purchase bonus won't apply again. This is clearly stated in the product details. If you believe there's an actual issue with your order, contact us at t.me/elitedias_bot or wa.link/elitedias.

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  • Hussein

    They banned my country from using it

    They banned my country from using it, Kenya. Do they think we dont have money??? I am very frustrated

    Reply from Elitedias · Apr 13, 2026

    Hi Hussein, we understand your frustration. Unfortunately, certain games and products have regional restrictions set by the game publishers themselves, and we have to work within those limits. It's not a decision we made, and we're always looking to expand coverage where possible. If you'd like to check which products are available for your region, feel free to reach out at t.me/elitedias_bot or wa.link/elitedias.

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  • J.

    It's a scam!

    It's a scam! Do check the amount of diamonds you've purchased. I've encountered a few occasions whereby they only provided partial service and gave lesser than what I should received. And it's a huge difference! Wander how many ripped off have they done to customers that did not check their purchases.

    Reply from Elitedias · Apr 13, 2026

    Hi J., we take partial delivery claims seriously. If you received fewer diamonds than what you paid for, that's something we need to investigate properly with the supplier. However, we can't do that through Trustpilot. Please contact us at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can verify exactly what was delivered and resolve it. We keep full transaction records and will make it right if there's a discrepancy.

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  • Izzan Danish

    I dont recommend buying from here

    I dont recommend buying from here or elitedias on the marketplace especially on the event recharge day, my orders often labeled as complete but i don’t receive them at all. contacted the admin on telegram/whatsapp/on the website but they barely reply and if they do they wont really care much. sometimes the admin are rude too

    Reply from Elitedias · Apr 13, 2026

    Hi Izzan, we're sorry to hear about your experience. If orders show as complete but you haven't received them, that's definitely something we want to investigate. We do have verification tools on our end to confirm delivery. As for the support experience, we hold our team to high standards and will look into that feedback. Please reach out to us at t.me/elitedias_bot or wa.link/elitedias with your order details and we'll get to the bottom of it.

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  • Xerces

    Scam

    Hey, Did my payment but on my account theres no monthly membership. Whats wrong? Hit me up again. You scammed me

    Reply from Elitedias · Apr 13, 2026

    Hi Xerces, we're not able to look into specific orders through Trustpilot reviews. If you paid but didn't receive your membership, please contact us directly at t.me/elitedias_bot or wa.link/elitedias with your order ID. We can verify the delivery status on our end and resolve it quickly. Our support team is available and will get back to you.

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  • Swaraj NamanVerified

    in october we cant pay through UPI any…

    in october we cant pay through UPI any more

    Reply from Elitedias · Oct 3, 2025

    Hi Swaraj Naman, As reiterated on WhatsApp, we do not condone the use of a 1-Star Review as leverage to demand that a feature be fixed. This is not how we operate. If you would like something addressed, please raise it respectfully, the review feature should not be misused as a tool to pressure businesses. Additionally, the UPI feature is functioning as intended. You can find guidance on how to use it here: https://support.google.com/pay/india/answer/13949170?hl=en

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  • Maria Espiritu

    This website is a scam

    I bought Garena Codm CP from this website and still haven't gotten a single CP. I've been waiting for 40 mins yet no answer, I have also tried contacting their telegram but still no answer. I dont recommend this website

    Reply from Elitedias · Apr 13, 2026

    Hi Maria, we're sorry your order took longer than expected and that you had trouble reaching us. Garena CODM orders can sometimes take longer depending on the supplier. That said, 40 minutes without a response isn't acceptable on our end. If this hasn't been resolved yet, please reach out again at t.me/elitedias_bot or wa.link/elitedias so we can check your order status and sort it out. We do ask for some patience during peak periods but we will always get back to you.

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  • ash

    diamond didn’t went in on time,customer…

    diamond didn’t went in on time,customer service didn’t reply

    Reply from Elitedias · Apr 13, 2026

    Hi ash, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.

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  • customerVerified

    I have 2 more passes and it has yet…

    I have 2 more passes and it has yet been credited to my account??!

    Reply from Elitedias · Apr 13, 2026

    Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.

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  • customerVerified

    i bought 2 diamond passes and only…

    i bought 2 diamond passes and only received 1. when i contacted support no one got back to me.

    Reply from Elitedias · Apr 13, 2026

    Hi there, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.

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  • Sampson Chow

    Don't have any review since first time purchase but not too smooth

    First time try to purchase, since someone recommended but took too long.

    Reply from Elitedias · Apr 13, 2026

    Hi Sampson, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.

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  • customerVerified

    The amount is too costly but btw I like…

    The amount is too costly but btw I like the store but lower the price of weekly pass atleast do 130 .Thank you

    Reply from Elitedias · Apr 13, 2026

    Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.

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  • customerVerified

    Order Process Too Long

    Takes too long for the order to be processed, when contacting their customer support, they will only reply after a while.

    Reply from Elitedias · Apr 13, 2026

    Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.

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  • customerVerified

    slowwwwwwwwww

    slowwwwwwwwww

    Reply from Elitedias · Apr 13, 2026

    Hi there, we're sorry your experience wasn't up to standard. Most of our orders complete within a minute, though delays can occasionally happen during peak periods or when there are upstream issues with the game publisher. That's not the norm for us and we're always working to improve. If you're still waiting on anything or have unresolved issues, please reach out to us at t.me/elitedias_bot or wa.link/elitedias and we'll get it sorted.

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