Elitedias customer reviews
Every review customers have left for Elitedias on Trustpilot, newest first, including the critical ones. Nothing is filtered, and our replies are shown where we answered.
Scores and reviews are collected on Trustpilot.
Showing 2-star reviews only. Show all
- customerVerified
Took very long for diamonds to arrive
Took very long for diamonds to arrive
View on TrustpilotReply from Elitedias · 2026年4月13日
Hi there, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- customerVerified
My visa payment is always showing…
My visa payment is always showing "error loading debit or credit card" so I can't make payment thus unable to purchase the product
View on TrustpilotReply from Elitedias · 2026年4月13日
Hi there, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- Luqmanul HakimVerified
5 million coin purchase FC 24 Playstation
I hope you guys can improve on the part of informing me once the transaction is done. The reason is because apparently the transaction for my account was done but I only manage to find out after contacting the admin, though when i login there were 3 players un sold in the transfer list, resulting the coins not to be exactly 5 million which I ordered but lesser by a few hundred thousand.
View on TrustpilotReply from Elitedias · 2024年2月18日
Hi Luqmanul Hakim Thank you for your feedback, we are constantly trying to find ways to make this better. You can actually track your order on the link after your payment is done. In the future, we will email the link to you just in case you closed the tab. Please do ping us on WhatsApp and we would love to see how we can help you resolve your current issues With regards Team Elitedias
- hv20Verified
Long time
Take a long time to reply to customer
View on TrustpilotReply from Elitedias · 2026年4月13日
Hi hv20, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- BradenVerified
Provide 15% discount to loyal customers
Provide 15% discount to loyal customers
View on TrustpilotReply from Elitedias · 2026年4月13日
Hi Braden, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- JustinVerified
Slow
I know that sometimes your systems are down and slow but it really worries me when my diamonds dont get through when i have paid.
View on TrustpilotReply from Elitedias · 2026年4月13日
Hi Justin, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- INDO THRASHVerified
Good but expensive
Good but expensive
View on TrustpilotReply from Elitedias · 2026年4月13日
Hi INDO, if you noticed a pricing discrepancy, please reach out to us at t.me/elitedias_bot or wa.link/elitedias with a screenshot so we can look into it. Prices displayed at checkout include any applicable processing fees, but if something looks off we definitely want to investigate.
- customerVerified
Can’t get money back
Can’t get money back, I send 600 crystals to wrong person
View on TrustpilotReply from Elitedias · 2023年5月26日
Hi there As stated in our description during the checkout process, you will not be able to get a refund if you send it to the wrong UserID We have put the necessary measures in place to ensure that you have to check Moreover, any third party top ups are non refundable as this would cause even more harm to the economics of it, imagine us having the ability to refund the transaction, this would cause distrust in the community Hope you would understand this point With regards, Jordan Elitedias
- AnonymousVerified
waited a few hours for it to be…
waited a few hours for it to be manually processed
View on TrustpilotReply from Elitedias · 2023年3月31日
For Singtel Dash, It is a manual, process, we aren't there to monitor it 24/7 It is a service that we decided to try out, we could do away with Singtel Dash entirely and not allow purchases through Singtel Dash, but we decided to help out our under aged users who wish to purchase but do not have any other payment methods for them to do so I hope you do understand that since the process is manual, it requires somebody to be there in order for us to process it Cheers, Jordan Elitedias
- ᴠɪᴄᴛᴏʀ ᴛᴀᴍᴀɴɢ
I did recharged with 455 of INR well I…
I did recharged with 455 of INR well I still did not get the diamonds. I wanted to know that does it take some time to arrive?
View on TrustpilotReply from Elitedias · 2022年11月26日
Hi there Please contact us via WhatsApp: https://wa.link/elitedias For Indian based payments, it may take up to 4-6 hours to get approved. If you do not receive your diamonds within this period of time, chances are the gateway has rejected your payment and you’ll receive your refund within 1-7 days depending on your banking partner A review isn’t a good way to get help, please do contact us so we can directly help you :)
- DarkaceVerified
Too expensive
Too expensive
View on TrustpilotReply from Elitedias · 2022年11月25日
Hi there, thank you for sharing your feedback The prices of diamonds are calculated based on a few things: 1) Fees paid to payment gateway 2) FX middle rate 3) Availability of service 4) Cost of infrastructure To provide diamonds that are readily available with automated delivery, there's some costs involved. If you think that the diamonds are expensive, please do not purchase the product and leave a bad review, instead you should purchase from a cheaper vendor :)
- CoustomerVerified
very High price of diamond.
very High price of diamond. Please low the price
View on TrustpilotReply from Elitedias · 2022年11月12日
The price is reasonable considering the fees we pay to our payment gateway partners as well as the cost itself If you feel that the price is too high, you could look for alternatives instead of leaving a 2 star review :X
- customerVerified
Wish the dias is abit cheaper
Wish the dias is abit cheaper
View on TrustpilotReply from Elitedias · 2022年11月9日
Hi there, the diamonds prices cost a lot if you add the processing fees we have to pay on top of what you've paid. It is as cheap as cheap can be for the speed of delivery and availability mate :X