Elitedias customer reviews
Every review customers have left for Elitedias on Trustpilot, newest first, including the critical ones. Nothing is filtered, and our replies are shown where we answered.
Scores and reviews are collected on Trustpilot.
- MerciVerified
Good service
Product was unavailable but was compensated with products of equal value
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi Merci, thanks so much for the kind words! We're always working behind the scenes to make things faster and smoother, so it's great to know it shows. Really appreciate your support and hope to see you back soon!
- customerVerified
it was fast and good
it was fast and good
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, thanks so much for the kind words! We're always working behind the scenes to make things faster and smoother, so it's great to know it shows. Really appreciate your support and hope to see you back soon!
- JFVerified
Purchase is convenient and easy
Purchase is convenient and easy, delivery is fast. Pleasant experience with the purchase.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi JF, we really appreciate you taking the time to share this. It's feedback like yours that keeps us motivated to keep improving. Glad everything went smoothly for you and we look forward to serving you again!
- NekoiVerified
Excellent service
Excellent service, no issues experienced. Even when payment service was having issues, it eventually came through with no issues.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi Nekoi, glad to hear you had a smooth experience! We're always trying to make the process as painless as possible, so it's great to see that coming through. Thanks for choosing us and feel free to come back anytime!
- customerVerified
The fast and efficient way it delivers…
The fast and efficient way it delivers diamonds
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, this is awesome to hear. We're a small team that cares a lot about getting things right, so reviews like yours honestly mean the world to us. Thanks for the trust and we'll keep working hard to earn it!
- JustinVerified
Slow
I know that sometimes your systems are down and slow but it really worries me when my diamonds dont get through when i have paid.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi Justin, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.
- customerVerified
trustable!
Have purchase from elitedias since idk when. have been buying for genshin, honkai and valorant!
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, this really made our day! We put a lot of effort into making sure orders go through fast and hassle-free, so hearing this means a lot to us. Thanks for choosing us and we hope to keep delivering that same experience for you every time.
- customerVerified
Fast and easy to use
Fast and easy to use
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, this is awesome to hear. We're a small team that cares a lot about getting things right, so reviews like yours honestly mean the world to us. Thanks for the trust and we'll keep working hard to earn it!
- customerVerified
Fast and safe
Fast and safe
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, wow, thank you for this! We genuinely love hearing from happy customers. It pushes us to keep doing what we do. Glad you had a good experience and we'll make sure it stays that way. Cheers!
- customerVerified
Very convenient and have variety of…
Very convenient and have variety of choices to choose from... Hoping that the will be apps for to be more easier and access
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, this really made our day! We put a lot of effort into making sure orders go through fast and hassle-free, so hearing this means a lot to us. Thanks for choosing us and we hope to keep delivering that same experience for you every time.
- customerVerified
It took so long for the diamonds to…
It took so long for the diamonds to arrive. After I contacted customer service on WhatsApp the response I get was disrespectful and rude.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, we're sorry your experience wasn't up to standard. Most of our orders complete within a minute, though delays can occasionally happen during peak periods or when there are upstream issues with the game publisher. That's not the norm for us and we're always working to improve. If you're still waiting on anything or have unresolved issues, please reach out to us at t.me/elitedias_bot or wa.link/elitedias and we'll get it sorted.
- Syukrie MullenVerified
Grateful
I love how efficient, convenient & reliable for the service. I always have an amazing experience spending with this platform.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi Syukrie, we really appreciate you taking the time to share this. It's feedback like yours that keeps us motivated to keep improving. Glad everything went smoothly for you and we look forward to serving you again!
- rynshfVerified
skeptical at first
skeptical at first but the process reassured me that it was not a scam and actually a proper service.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi rynshf, this really made our day! We put a lot of effort into making sure orders go through fast and hassle-free, so hearing this means a lot to us. Thanks for choosing us and we hope to keep delivering that same experience for you every time.
- customerVerified
Long waiting time
The top up duration took more then 3-4hours. When they advertise 24/7 instant top up. Also don't do not allow cancellation due to they delay. Customer enquire your services is your duty to fulfil, by telling client due to ur supplier delay that cant achieve the expectation, at least list it on your website. If due to event there might be delay more then 4-5 or 8-10hours or more. For user if you able to read this might consider some other top up platform which alot cheaper then them by 10-12%. With 500-1000 trustable review.
View on TrustpilotReply from Elitedias · Oct 15, 2023
Hi there, Let us give a brief explanation as to why we are unable to give a refund 1) When you’ve made payment, we have also submitted the order upstream, however due to unforeseen circumstances yesterday, the order was delayed 2) Once we have submitted the order, we are unable to refund it, that’s the policy of game top ups in general, they are all non-refundable
- ChrisVerified
Fast and authentic service
Fast and authentic service
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi Chris, this really made our day! We put a lot of effort into making sure orders go through fast and hassle-free, so hearing this means a lot to us. Thanks for choosing us and we hope to keep delivering that same experience for you every time.
- customerVerified
Fast Delivery
Very automated and fast process, did not have to talk to anyone to proceed.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, thanks for sharing your experience with us! We're stoked to hear it went well. Our team works around the clock to make sure things run smoothly, and knowing it paid off for you is the best kind of motivation. Looking forward to having you back!
- customerVerified
The website is great
The website is great. It allows me to find many game currencies at once.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi there, really appreciate you leaving this review! We work hard to keep things running smoothly so it means a lot when customers take the time to share their experience. Thanks for the support and don't hesitate to reach out if you ever need anything.
- FIRDAUS HermanVerified
Fast and realible top up trusted 💯
Fast and realible top up trusted 💯
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi FIRDAUS, thanks for sharing your experience with us! We're stoked to hear it went well. Our team works around the clock to make sure things run smoothly, and knowing it paid off for you is the best kind of motivation. Looking forward to having you back!
- R.Verified
100% delivery rate
Have bought 1.5k-2k sgd worth of mlbb diamonds from elitedias and they have never failed in completing my order Pls bring back the 20% extra diamond for the mlbb beta packages though xd and also add in a more expensive package probs like 18.5k+ diamonds Best wishes -R.
View on TrustpilotReply from Elitedias · Apr 13, 2026
Hi R., this is awesome to hear. We're a small team that cares a lot about getting things right, so reviews like yours honestly mean the world to us. Thanks for the trust and we'll keep working hard to earn it!
- Salsaba Skiera
The processing and payment are fast and…
The processing and payment are fast and easy but when I try to pay with my card it doesn't ask for permission as this might cause serious issue because someone might misuse the buyer payment system and the price is not too high but is on the costlier side as compare to some MLBB dias recharge store.
View on TrustpilotReply from Elitedias · Oct 15, 2023
Hi Salsaba Thank you for the feedback. We have a lot of costs to upkeep the service compared to some other shops. We try our best to ensure that we price it such that it is still a lot cheaper compared to the prices in-game. If you feel that our prices are too high, you are free to try other services out, there are a lot of server costs involved to ensure that everything is delivered timely and the experience remains smooth